Security & Compliance

Built for healthcare security requirements

Realize-365 is designed with security, governance, and compliance as foundational requirements. This page provides an overview of our security practices for IT teams, procurement reviewers, and healthcare organisations performing due diligence.

Our commitment

We understand that healthcare organisations entrust us with sensitive patient information. This responsibility shapes every decision we make about how Realize-365 is built, operated, and maintained. Security is not an afterthought or a feature. It is a foundational requirement that informs our architecture, processes, and culture.

Security principles

These core principles guide how we protect data and maintain the trust of our customers.

Data encryption

All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption. Encryption keys are managed through secure key management infrastructure.

Infrastructure security

Realize-365 is hosted on enterprise-grade cloud infrastructure with SOC 2 certified data centres. We implement network segmentation, intrusion detection, and continuous monitoring.

Access controls

Role-based access controls ensure that users only have access to the data and functionality required for their role. All access is logged and auditable.

Authentication

Multi-factor authentication is available for all accounts. We support single sign-on integrations with enterprise identity providers.

Audit logging

Comprehensive audit logs capture all system access and data interactions. Logs are immutable and retained in accordance with regulatory requirements.

Vendor management

All third-party vendors and subprocessors are assessed for security and compliance. We maintain a documented vendor management programme.

Compliance and standards

Realize-365 is designed to meet the compliance requirements of healthcare organisations.

HIPAA

Realize-365 is designed to support HIPAA-aligned data handling practices. We execute Business Associate Agreements with covered entities and maintain administrative, physical, and technical safeguards.

SOC 2 Type II

Our infrastructure and operations are aligned with SOC 2 trust principles covering security, availability, and confidentiality.

Data residency

We support data residency requirements and can ensure that protected health information remains within specified geographic boundaries.

Penetration testing

Regular third-party penetration testing is conducted to identify and remediate potential vulnerabilities before they can be exploited.

Legal agreements

We provide clear legal frameworks to support your compliance and procurement requirements.

Business Associate Agreement

We execute BAAs with all covered entities prior to processing protected health information.

Data Processing Agreement

Our DPA outlines data processing obligations, security measures, and breach notification procedures.

Platform Terms of Service

Our terms of service define the rights and responsibilities of both parties when using Realize-365.

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Privacy Policy

Our privacy policy details how we collect, use, and protect information.

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Questions about security?

If you have questions about our security practices or need additional documentation for your review, please get in touch.